Return Policy - Fuzion Store

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Return Policy

At Fuzion Store, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely happy with your purchase, you may return the item(s) within 5 days of the delivery date, subject to the terms and conditions outlined below:

  1. Eligibility Criteria:

    • Items must be returned within 5 days from the date of delivery.
    • Items must be unused, unworn, and in the same condition as received.
    • Items must be in the original packaging, including all accessories.
  2. Return Process:

    • To initiate a return, please contact our Customer Service team at [ info.fuzionstore@gmail.com / 0325-5614369 (whatsapp) ] within 5 days of receiving your order.
    • Our Customer Service team will provide you with return instructions.
  3. Return Shipping:

    • Customers are responsible for return shipping costs unless the item received was incorrect or defective.
    • We recommend using a trackable shipping method to ensure the safe return of your item(s). We are not responsible for items lost in transit.
  4. Inspection and Refund:

    • Once we receive your return, our team will inspect the item(s) to ensure they meet the eligibility criteria.
    • If the return is approved, we will process your refund to the original method of payment within [Number of Days, e.g., 5-7 business days].
    • If the item(s) do not meet the eligibility criteria, the return may be refused or subject to a restocking fee at our discretion.
  5. Exchange Policy:

    • If you would like to exchange an item, please follow the return process to return the original item and place a new order for the desired item.
  6. Contact Information:

    • For any questions or concerns regarding our return policy, please contact our Customer Service team at ["info.fuzionstore@gmail.com" / 0325-5614369 ].

Thank you for shopping with Fuzion Store. We appreciate your business and are committed to providing you with the best possible service.